Introduction

Altera Wealth Insights Limited provides advanced data analytics and technology consultancy services to Wealth Management, Investment Management, Asset Management, Banking and other organisations and institutions which would benefit from our services.

Your privacy is important to us and at Altera Wealth Insights Limited we recognise and respect your right to privacy. This Privacy Notice explains how Altera Wealth Insights and any affiliates (collectively “Altera,” “we,” “us,” and “our”) collect, use and disclose personal data that we handle on our own behalf collected via www.alterawealthinsights.com and other Altera web properties that link to this Privacy Notice (collectively, the “Website”). This Privacy Notice does not apply to other online services and applications provided or operated by Altera, and any information that we handle as a processor or service provider to our customers outside of this website.

Our website is used mainly for the purposes of displaying information about our company, offerings, team and contact information, as well as for submitting related enquiries (e.g. potential partners, customers, employee candidates). The provision of our services to customers is not done via this website. When we provide our services, we leverage certified, proven and secure technology providers selected agnostically in accordance with our customer’s needs, governing laws and regulations and customer requirements, whilst ensuring we comply with all active privacy policy and data protection laws and regulations.

 

Personal data that Altera Wealth Insights Limited may collect and the purpose of use

  1. In the course of downloading white papers or other information collateral from the Website.
    • Full name, contact information (email and phone number), job title, company name, country;
    • Aany free text that you choose to provide – please avoid using free text to provide personal information about you or others;

 

  1. Data that you provide passively (by using the Website, by navigating the screens, clicking on buttons etc.).
    • Information that you have read, the web pages you visited, offers and services that were of interest to you;
    • The location of your device and the Internet Protocol (IP) address through which you had access to the Website, clicks that you clicked while on the Website (e.g. downloads, view of a video, shares to social media, scroll depth, links clicked).

The purpose of use:

  • To improve, modify and update Altera Wealth Insights’ services and content offered on the Website.
  • To monitor and ensure the orderly and proper operation and development of the Website and associated services.
  • To analyse and provide statistical information to third parties.
  • To improve and customise your experience and the content that is presented to you on the Website.

In addition, Altera Wealth Insights may process personal data collected via the Website:

  • To contact you as and when we believe it to be necessary for technical, administrative or security reasons.
  • To prevent, detect and fight fraud, security threats, or other illegal or unauthorised activities.
  • To ensure legal compliance with legal requirements that apply to us and you.

 

Personal data provided by our customers

It is common for our customers to provide us with a sample of their existing clients, customers, suppliers, and/or employees. In such case, we act solely as the Data Processor, and our client remains the Data Controller. In such cases, our clients are responsible for ensuring all relevant consents, laws, and applicable regulations are strictly followed.

Any processing of transmitted Personal Data happens in accordance with the instructions of our customer, covered by the provisions of our customer and partner contractual agreements. These instructions may include restrictions on the use of sub-processors and the transfer of Personal Data to third parties or countries. Altera Wealth Insights and our delivery partners comply with all restrictions and instructions of our customers. Irrespective of any specific customer requirements, Personal Data may be processed:

  • Only for the purpose, it was provided
  • Kept no longer than required
  • Subject to the same security requirements applicable to Altera Wealth Insights own Personal Data

 

 

Our legal basis for processing

We will only process your Personal Data on our own behalf where we have a legal basis to do so. The following are the legal bases under which we process your information in the manners specified above:

  • As permitted by applicable law.
  • Legal obligation – we may process your Personal Data as necessary to comply with the law (not including contractual obligations).
  • Legitimate interests – we may use your Personal Data where we have legitimate interests to do so. For instance, we analyse users’ behaviour on the Website to continuously improve it and we process information for administrative, fraud detection and other legal purposes.
  • Consent – where no other legal basis for processing applies, we may process your Personal Data based on your consent as you will be asked to provide from time to time.

 

 

Embedded content from other websites

Articles on this Website may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Data retention practices

Subject to your right to deletion as required by law, we may retain your information for as long as is reasonably necessary to engage with you in relation to the interaction for which we collected your information or as otherwise permitted by applicable law. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and to enforce our agreements.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For any user that registers on our Website, we also store the personal information they provide in their user profile. Each user can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

GDPR / UK DPA 2018 disclosure

You may have the rights prescribed below in relation to personal data processed by us if you are a data subject in the UK or European Economic Area or your personal data is otherwise governed by the UK Data Protection Act 2018 (“UK DPA 2018”)or General Data Protection Regulation 2016/679 (“GDPR”) respectively:

  • The right to be informed about how your personal data is being used;
  • The right of access to your personal data processed by us, which includes the right to obtain confirmation as to whether or not personal data concerning you is being processed, and, where that is the case, access to the personal data and the purposes of the processing; categories of personal data concerned; recipients or categories of recipient to whom the personal data have been or will be disclosed; where possible, the envisaged period for which the personal data will be stored; the existence of the right to request rectification or erasure of personal data or restriction of processing of personal data or to object to such processing; the right to lodge a complaint with a supervisory authority; where the personal data are not collected from the data subject, any available information as to their source; the existence of automated decision-making, including profiling; the appropriate safeguards relating to the transfer of your personal data outside the economic area your data is stored within.
  • The right to request the correction of inaccurate personal data we hold about you;
  • Under some circumstances, the right to request that we delete your data;
  • The right to restrict processing of your personal data;
  • The right to object to processing activities, if the processing is based on our legitimate interest;
  • The right to withdraw consent for processing at any time, if the processing is based on consent;
  • The right to object to processing of personal data for direct marketing purposes at any time;
  • In some circumstances, the right to request that we transfer or port elements of your data either to you or another service provider – if the processing is based on your consent, and is made by automated means.
  • The right to file a complaint with your Supervisory Authority.

You may exercise these rights to the extent these rights apply to you by contacting Altera Wealth Insights Limited via the contact information listed below. We will undertake to respond to your request within the applicable time frame prescribed by applicable law, and in any event we will make efforts to respond within 30 days of receipt of your request. Although Altera Wealth Insights will make reasonable efforts to accommodate each request, in some circumstances we may deem a request unfounded or not eligible under applicable law. If that should happen, Altera Wealth Insights expressly reserves the right to refuse a request of personal data. Before we are able to accommodate any request, provide you with any information or correct any inaccuracies we may verify your identity by requesting certain information or identification.

 

How to contact us

If you have any questions or comments about Altera Wealth Insights’ Privacy Policy or the practices of this site, if you would like to issue a complaint, or if you have an unresolved privacy and data use concern, please contact our Data Protection Officer at:

enquiries@alterawealthinsights.com or by mail at the following address:

Altera Wealth Insights Limited

Avondale House

262 Uxbridge Road

London, HA5 4HS

UK

Cookies

Cookies are commonly used across websites and mobile applications which may be used by Altera Wealth Insights to provide you with, for example, customised information from our Website. The cookie will allow us to recognise you when you visit our Website. A cookie is an element of data that a website can send to your browser which may then be stored on your system. It does not contain confidential information such as your home address, telephone number, or credit card details.

We do not exchange cookies with any third-party websites or external data suppliers. If you wish, you can usually adjust your browser preferences so that your computer does not accept cookies. Turning off cookies may mean that there is a loss of functionality when using our Website.

A cookie is a small text file that is stored in your web browser that allows Altera Wealth Insights or a third party (such as Altera Wealth Insights third party service providers) to recognise you. Cookies might be used for the following purposes: (1) to enable certain functions; (2) to provide analytics; (3) to store your preferences; and (4) to enable advertisement delivery and behavioural advertising. Cookies can either be session cookies or persistent cookies. A session cookie expires automatically when you close your browser. A persistent cookie will remain until it expires or you delete your cookies. Expiration dates are set in the cookies themselves; some may expire after a few minutes while others may expire after multiple years. Cookies placed by a website you’re visiting are sometimes called “first party cookies,” while cookies placed by other companies are sometimes called “third party cookies.”

When you access and/or use our Website, Altera Wealth Insights may place a number of cookies in your browser. Some of the cookies will only be used if you use certain features or select certain preferences, and some cookies will always be used.

Each cookie serves one of four different purposes:

  • Strictly Necessary Cookies: These cookies are necessary for our Website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of our Website will not then work. These cookies do not store any personally identifiable information.
  • Targeting Cookies: These cookies may be set through our Website by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
  • Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Website. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our Website, and we will not be able to monitor its performance.
  • Functional Cookies: These cookies enable a website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these services may not function properly.

For example, some websites use web beacons (also known as clear gifs, pixel tags or web bugs). Web beacons are tiny graphics (about the size of period) with a unique identifier that are embedded invisibly on web pages or emails. They are used to track user activities and communicate with cookies. You cannot opt out of web beacons used in webpages, but you can limit their use by opting out of the cookies they interact with. You can opt out of web beacons used in emails by setting your email client to render emails in text mode only.

Finally, some websites may set cookies that monitor links to their website that are sent to you (if you have consented to receiving emails). These cookies are used to track visitors to the website sourced from these emails. To avoid these type of cookies, please follow the explanation below on how to change your browser cookies settings.

In addition some websites may use a tracking technology (pixels) in emails to understand how often our emails are opened and clicked on by customers. If you do not wish this tracking to be effected, please change your email software or service (such as outlook, Gmail etc.) settings to not automatically download images (to the extent it is not already your default) In some instances, depending on your email or browser settings, cookies in an email may be automatically accepted (for example, when you have added an email address to your address book or safe senders list). Please refer to your email browser or device instructions for more information on this.

Third party companies like analytics companies and advertising networks generally use cookies to collect user information on an anonymous basis. They may use that information to build a profile of your activities on the website and other websites that you have visited.

If you do not like the idea of cookies or certain types of cookies, you can change your browser’s settings to delete cookies that have already been set and to not accept new cookies. To learn more about how to do this, visit the help pages of your browser. Some useful information can also be found here: https://www.allaboutcookies.org/. Please note, however, that if you delete cookies or do not accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.